Always looking to take it to the NEXT LEVEL
How can we promise to keep your product up longer than the other companies?
Choosing a company to support your product is just as important as the product you pick. Some might say that the service is more important than the product itself. Know this... your product at some point will have a problem. Choose a servicing company that has proactive service support.
Choose to go to the NEXT LEVEL. 949-716-5677
The staff of technicians we have supporting our products are second to none.
NEXT LEVEL offers:
- 1 Hour Call Back Time
- 3-4 Hour Average On-Site-Response Time
- Car Stock-Parts
- We will service your printers too
- Preventative Maintenance
- Loaner
- Phone Support
- Manufacture Direct Service Staff Available.
- Automatic Toner and Parts Ordering networked printers alert us to consumables coming to end of life-this eliminates downtime waiting for parts or supplies
- Free Courtesy Calls. Do your current technicians come out without being called to prevent the next call?
The biggest risk when deciding on the company that will service your product is...
Reactive Service Support...
Turn around time might be important, but it isn't the most important thing... technicians may react very quickly to your call and arrives many times within 4 hours of your call. Lets hope that another service call doesn't get put in his/her cue before they fix your problem. They could be leaving you to go to the next call, before you are up and running.
This won't happen at NEXT LEVEL...
we do the TOTAL CALL EACH CALL